UPDATE 1 - Autodesk Services down due to Amazon Web Services being down

UPDATE 1 - Autodesk Services down due to Amazon Web Services being down

Hi All,

We have an update on the global Autodesk outage.

Amazon Web Services have put out an update saying that they have applied initial mitigations to the problem. See below:

We have applied initial mitigations and we are observing early signs of recovery for some impacted AWS Services. During this time, requests may continue to fail as we work toward full resolution. We recommend customers retry failed requests. While requests begin succeeding, there may be additional latency and some services will have a backlog of work to work through, which may take additional time to fully process.

We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests. We will continue to provide additional information.

Autodesk manage account and ACC/BIM360 can be accessed but they are not fully operational.

Desktop software still cannot be accessed at the moment.

We will keep you up to date with any updates as and when they come in.

Kind Regards,

Team from Pentagon Solutions